What does the 3-stage filtration system actually remove?

The WaterMark AS 3497:2021 certified 3-stage process targets sediment (rust, dirt, sand), chlorine and chloramines (taste/odour), and common organic compounds. Standard and Premium tiers add extra protection for rainwater tanks or hard-water areas common in Ipswich, Logan, Gold Coast and Sunshine Coast. You get noticeably better-tasting water from every tap – kitchen, showers and laundry.

How long does installation take and do I need to be home?

Most whole-home water filtration installations are completed in 2–4 hours by our QBCC-licensed plumber. You only need to be home for the start of the appointment so we can explain the system. No pre-install site visit is required – everything is qualified over the phone.

Do your systems work with rainwater tanks?

Yes. The Standard and Premium tiers are specifically optimised for rainwater tanks that are very common on the Sunshine Coast and Gold Coast. During your free consultation we ask about your tank setup (size, pump, etc.) and recommend the right tier for best performance.

What is the warranty and how do I maintain the system?

All systems include a 1-year warranty (extendable to 2 years on Premium tier). Filters last 6–12 months depending on usage. Our optional $200/year service plan includes filter delivery, plumber replacement visit (if wanted), system health check and keeps your warranty valid.

Which tier is best for my home?

Basic: Perfect for standard town water in Brisbane metro. Standard: Ideal for rainwater tanks or mild hard water (Ipswich/Gold Coast). Premium: Best for larger homes, very hard water (Logan/Sunshine Coast), extra capacity and priority booking. We recommend the right one during your free quote call.

Contact That Water Boy – Get Your Free Quote Today

Get in Touch for Better Water in Your SE QLD Home

We're here to help Brisbane, Gold Coast, Sunshine Coast, Ipswich, and Logan families enjoy clearer, fresher water from every tap. Whether you're dealing with scale buildup, chlorine taste, or want to protect your rainwater tank, our team is ready to discuss the right whole-home filtration solution for you.

No site visit is required to start – simply fill out the quick form below or call us for a free, no-obligation phone quote. We'll respond within 24 hours (usually much faster).

Get Your Free Quote

Call our Brisbane line: 07 4803 0047 or visit our Get a Quote page to book a consultation or submit a quote request.

We'll qualify your needs over the phone and provide a tailored quote for our certified whole-home systems (starting from $2,000 installed).

Alternative Contact Options

Email: info@thatwaterboy.com (For general questions only – quote requests are fastest via form or phone)
Response time: We aim to reply to all enquiries within 24 hours, Monday–Friday.

Why Choose That Water Boy?

WaterMark certified systems (AS 3497:2021)
Installed only by QBCC-licensed plumbers
Brisbane-based service covering all of SE QLD
Privacy assured – your details are used only for your quote (see our Privacy Choices)

Ready to improve your home's water quality? Get your free quote now or call 07 4803 0047 – we look forward to helping you and your family enjoy cleaner water every day.

FAQ | Homepage | Service areas: Brisbane, Gold Coast, Sunshine Coast, Ipswich, Logan

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Contact That Water Boy – Get Your Free Quote Today

Get in Touch for Better Water in Your SE QLD Home

Get Your Free Quote

Alternative Contact Options

Why Choose That Water Boy?

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