What does the 3-stage filtration system actually remove?

The WaterMark AS 3497:2021 certified 3-stage process targets sediment (rust, dirt, sand), chlorine and chloramines (taste/odour), and common organic compounds. Standard and Premium tiers add extra protection for rainwater tanks or hard-water areas common in Ipswich, Logan, Gold Coast and Sunshine Coast. You get noticeably better-tasting water from every tap – kitchen, showers and laundry.

How long does installation take and do I need to be home?

Most whole-home water filtration installations are completed in 2–4 hours by our QBCC-licensed plumber. You only need to be home for the start of the appointment so we can explain the system. No pre-install site visit is required – everything is qualified over the phone.

Do your systems work with rainwater tanks?

Yes. The Standard and Premium tiers are specifically optimised for rainwater tanks that are very common on the Sunshine Coast and Gold Coast. During your free consultation we ask about your tank setup (size, pump, etc.) and recommend the right tier for best performance.

What is the warranty and how do I maintain the system?

All systems include a 1-year warranty (extendable to 2 years on Premium tier). Filters last 6–12 months depending on usage. Our optional $200/year service plan includes filter delivery, plumber replacement visit (if wanted), system health check and keeps your warranty valid.

Which tier is best for my home?

Basic: Perfect for standard town water in Brisbane metro. Standard: Ideal for rainwater tanks or mild hard water (Ipswich/Gold Coast). Premium: Best for larger homes, very hard water (Logan/Sunshine Coast), extra capacity and priority booking. We recommend the right one during your free quote call.

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